Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Information We Collect
- Account information (name, email, company)
- Document templates and generated PDFs
- Usage analytics and performance metrics
- Payment and billing information
- Support communications and feedback
How We Use Your Data
- Provide and improve our services
- Process document generation requests
- Send important service notifications
- Provide customer support
- Comply with legal obligations
Data Security
- End-to-end encryption for all documents
- SOC 2 Type II compliance
- Regular security audits and penetration testing
- Secure data centers with 24/7 monitoring
- Employee background checks and training
Your Rights
- Access and download your data
- Request data deletion
- Opt-out of marketing communications
- Data portability and migration
- File complaints with supervisory authorities
Detailed Privacy Information
1. Information Collection
We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support. This includes personal information like your name, email address, and company details.
We also automatically collect certain information about your use of our services, including device information, IP address, browser type, and usage patterns.
2. Data Usage
We use your information to provide, maintain, and improve our services. This includes processing your document generation requests, providing customer support, and communicating with you about our services.
We may also use your information for analytics purposes to understand how our services are used and to improve user experience.
3. Data Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information with service providers who assist us in operating our services.
We may also disclose your information if required by law or to protect our rights, property, or safety, or that of our users or others.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure data centers, and regular security audits.
However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
5. Your Rights
You have the right to access, update, or delete your personal information. You can also opt-out of certain communications from us. To exercise these rights, please contact us using the information provided below.
If you are located in the European Union, you have additional rights under the GDPR, including the right to data portability and the right to object to processing.
6. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Email: privacy@swishdocs.com
Address: SwishDocs Inc., 123 Tech Street, San Francisco, CA 94105
Phone: +1 (555) 123-4567