Help
Center
Find answers, get support, and learn how to make the most of SwishDocs.
Popular Help Topics
Quick access to our most requested help articles.
Getting Started
Learn the basics of SwishDocs
API Documentation
Complete API reference and examples
Google Sheets Integration
Connect Google Sheets to SwishDocs
Troubleshooting
Common issues and solutions
Billing & Pricing
Questions about plans and billing
Security & Privacy
How we protect your data
Browse by Category
Find help articles organized by topic.
Getting Started
New to SwishDocs? Start here.
- Creating your first template
- Setting up Google Sheets integration
- Understanding API keys
- Generating your first PDF
Integrations
Connect with your favorite tools.
- Google Sheets setup guide
- Airtable webhook configuration
- Zapier automation setup
- REST API integration
Templates
Create and manage document templates.
- Template best practices
- Using placeholders effectively
- Template versioning
- Sharing templates with team
API & Development
Build with our API and SDKs.
- API authentication
- Rate limits and best practices
- SDK documentation
- Webhook configuration
Account & Billing
Manage your account and subscription.
- Upgrading your plan
- Understanding usage limits
- Billing and invoicing
- Account security
Troubleshooting
Common issues and solutions.
- PDF generation errors
- Template not found
- API authentication issues
- Integration problems
Frequently Asked Questions
Quick answers to common questions.
How do I create a template with placeholders?
In your Google Doc, add placeholders using double curly braces like {{name}}, {{amount}}, {{date}}. These will be replaced with actual data when generating PDFs.
What file formats are supported?
We support Google Docs as templates and generate PDFs as output. You can also import Word documents by converting them to Google Docs first.
How do I get my API key?
Sign up for a free account and navigate to the API section in your dashboard. Your API key will be displayed there.
Can I customize the PDF output?
Yes! You can customize fonts, colors, layouts, and add watermarks. Advanced customization options are available in our Professional and Enterprise plans.
How long are the generated PDF links valid?
By default, links are valid for 30 days on the Starter plan and 1 year on Professional plans. Enterprise customers can set custom expiry times.
Is there a rate limit on the API?
Yes, we have rate limits to ensure fair usage. Starter plans have 100 requests per minute, Professional plans have 500, and Enterprise plans have custom limits.
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